How it works

EasyPark users:

• No longer need coins to buy a ticket and then display it in the windscreen (though the old machine are still available as per usual).
• Simply set an initial parking time, then enter the vehicle registration number and the car park reference code (found on signs and meters in the car park).
• Will receive an SMS reminder before the parking time expires (optional).
• Can simply extend the parking end-time from where they are without needing to return to the vehicle (up to the maximum allowable time - see car park signs for terms).
• Can start the parking early in the morning before paid parking commences - with the service only starting to charge when the paid parking period begins.
• Are responsible for starting and stopping their own parking transactions and ensuring that the parking area code they input is correct. If you lose your phone you need to let us know so that we can ensure the safety of your account.

How to get started

First you must register with EasyPark – and once you’ve registered, you can begin parking immediately. Registering for the service is quick and easy via the free smartphone app, which is available on Google Play, Apple App Store, and Windows Apps. If you don’t have a smartphone, then you can register via the EasyPark website or call the EasyPark customer service team on 1300 734 070. You can use EasyPark regardless of the type of phone you have.

Where can I use it in Vincent?

All Vincent carparks, parking stations and ticket machine zones are now fitted with signage which indicates that the service is available and the instructions for its use.

How do the Rangers know if I have a valid ticket?

If a vehicle is parked without a valid ticket being displayed, then the City’s Rangers will check the vehicle’s number plate (in real-time) against the EasyPark database to confirm whether a parking session is valid.